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Standard Support and 24/7 Emergency Support

Contact Gold-i Support

Standard Support

Ask the team any questions or raise concerns during the standard working hours: Monday to Friday 08:00 - 18:00 GMT/BST 08:30 - 17:30 CST.


Global: +44 1483 668989

China: +86 21 6116 0791



Emergency Support

Emergency cover for critical issues that are impacting a live trading environment. Available 24/7. 

We are constantly looking for ways to improve and welcome any feedback you can give via our Client Survey.